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Embra Mentors — Privacy Policy

Last updated: June 2, 2026 Version: 2026-06-02

1. What We Collect

Embra Mentors collects only the information needed to operate the Service.

Identity information (all users)

Student profile information (student users)

Mentor profile information (mentor users)

Mentorship message history

Messages are stored to enable mentorship continuity. When a user deletes their account, message history is anonymized rather than fully deleted, so the other participant retains a complete record of the conversation. See Section 4 for retention details.

Account activity

Push notification tokens (iOS users only)

Analytics events

2. Why We Collect

Embra collects the information above to:

3. Who We Share With

Embra shares your information with the following categories of third parties, only as necessary to operate the Service.

Service providers

Law enforcement

Embra may disclose your information to law enforcement, courts, or other government authorities when legally compelled to do so (e.g., by valid subpoena, court order, or other legal process) or when Embra reasonably believes disclosure is necessary to prevent imminent harm.

Embra does NOT share your information with:

Embra does not sell your personal information to anyone, under any circumstance.

4. How Long We Keep Your Information

Embra keeps your information for as long as your account is active.

When you delete your account using the in-app account deletion flow:

Embra may retain information longer if required by law, by a legal hold related to a dispute, or for fraud or abuse prevention investigations that are open at the time of your deletion request.

5. Your Rights

All users

EU and EEA users (GDPR)

If you reside in the European Union, the European Economic Area, or the United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR), including:

To exercise any of these rights, contact support@myembra.com. Embra responds to verified requests within thirty (30) days.

6. Children Under 18

Embra Mentors is not directed to children under 18, and Embra does not knowingly collect personal information from anyone under 18.

The Service requires that all users be at least 18 years old as a condition of account creation. If Embra learns that it has inadvertently collected personal information from a child under 18, Embra will delete that information promptly.

If you are a parent or guardian and you believe your child has provided personal information to Embra, contact support@myembra.com and Embra will investigate and delete any such information.

7. International Users

Embra is headquartered in the United States, and Embra's service infrastructure (Firebase, SendGrid, Apple) is operated primarily in the United States. By using the Service from outside the United States, you consent to the transfer of your personal information to the United States, where data-protection laws may differ from those of your home country.

For EU and EEA users, see Section 5 for your specific rights under GDPR.

8. Security

Embra protects your information using:

No system is perfectly secure. If Embra discovers a security incident affecting your information, Embra will notify you in accordance with applicable law.

9. Cookies (Web Service Only)

Embra's web service uses essential cookies to:

Embra's web service does not use:

The iOS app does not use cookies (it uses native iOS authentication tokens stored securely on-device).

10. Changes to This Policy

Embra may update this Privacy Policy from time to time. When Embra makes a material change:

Your continued use of the Service after a material update to this policy constitutes your acceptance of the updated policy.

If you do not agree to an updated policy, you may terminate your account using the in-app deletion flow before continuing to use the Service.

11. Contact

Questions about this Privacy Policy, or want to exercise your rights under it? Contact:

Email: support@myembra.com Mailing address: Embra LLC, Little Rock, Arkansas